Managed IT Services
- Remote Support

To increase productivity and responsiveness, Micro Depot support members need to access servers, workstations and mobile computers securely and quickly.  The Micro Depot Web based, Managed Service application delivers a complete, fast and secure remote access and pc remote control solution for your users even behind firewalls and NAT.

Using only a Web browser, Micro Depot support members can quickly and securely access computers from anywhere, helping end users or diagnosing server issues.  With Micro Depot, you have the tools, flexibility and information you need to keep everything running.

Maximum Security

• Protected against man-in-the-middle attacks
• All communications between the host and local connection encrypted 256-bit RC4 using a key that rolls at least once per day
• No open ports on the client side
• No plain-text data packets passing over the network
• Nothing available for an attacker to exploit
• Systems and data are secure when using Micro Depot as your remote-access solution

Firewall Friendly

• Micro Depot leverages Web-based screen-sharing technology to work with your existing firewall and Internet infrastructure
• No ports to change or open
• No configuration of IP addresses
• No extra hardware of software to deploy
• Access computers behind gateways (NAT) without port mapping